Road Side Assistance program for ICV, M&HCV range of trucks & buses plying along Golden Quadrilateral, N-S/ E-W corridor, National Highways & State highways; excluding North East, & Disturbed areas.
Features
* For vehicles stranded for more than 24 hours (T&C apply)
Offers for the Customer
- Restoration of Vehicles within 24 Hours covering with all National Highways, SH and GQ EW-NS (2.47 lacs kms coverage).
- Reach time within 4 Hours i. e. reaching at the breakdown site on receipt of Customers Call.
- If Vehicle not delivered in 24 hours, Rs. 1000/- paid for each day delay after 48 Hrs. (Prorata basis) as compensation.
- Compensation paid in the form of Coupons. It can be exchanged for the purchase of Parts and Prolife at any of our authorized channel partner.
- For Paid Repair Customer has to pay estimated cost of repair to TML.
- If vehicle is drivable, it will not be covered under this scheme.
- Load transfer and towing facility available on Customer's cost.
- For the vehicles beyond Warranty norms, Customer will be charged deputation charge of Rs. 1500/- over and above the repair charges. This offer will not be applicable if the customer does not agree to pay the charges.
- The decision of usage of Prolife/ Float unit lies with TML. In the event the customer not agreeing for not using Prolife /float aggregates this offer will not be applicable.
- Tyres, Batteries, Bulbs not to be covered.
- Accidental vehicles are not covered.
- Ancillary repairs are excluded from this job due to third party involvement.
Note: TML will be responsible for attending to vehicle on road with specified terms & conditions and with no other liabilities.
*Terms and Conditions apply
Models Covered
| MHCV Trucks |
| 1613TC-LPT |
1618-LPT |
PRIMA-4028S |
| 1613TC-SE |
2518-LPT |
PRIMA-4928S |
| 1613TC-SFC |
2518TC-LPT |
PRIMA-LX-4023S |
| 1613-LPT |
2518TC-LPT-6X4 |
PRIMA-LX-4028S |
| 1613-SE |
3118TC-LPT |
PRIMA-LX-4923S |
| 1613-LPT |
3723TC-LPT-10X2 |
PRIMA-LX-4928S |
| 1613-SFC |
3723TC-LPT-10X4 |
|
| 1615-LPT |
3718TC-LPT 10x2 |
|
| 1615-SFC |
3518TC-LPS |
|
| 1615TC-LPT |
4018TC-LPS |
|
| 1616-LPT |
4923TC-LPS-6X4 |
|
| 1616-SFC |
|
|
ICV Trucks
- 812 Ultra
- 909-LPT BS IV
- 909-SFC
- 912-ULTRA
- 1109-LPT
- 1109-LPT-CRDI BS IV
MCV Buses
Applicable for Buses plying in states of Punjab, Uttar Pradesh and Tamil Nadu under Intercity & Mofussil
- 1512-LP/LPO BSIV
- 1512TC-LP/LPO
- 1612TC-LP/LPO
- 1612TC-LPO
- 1618TC-LP/LPO BS IV
Exclusions
- If vehicle is drivable, it will not be covered under this scheme.
- All warranty vehicles plying on GQ/ N-S ; E-W Corridor and all NHs, SH's as per declared Vehicle Models are covered under this scheme.
- Vehicles beyond warranty are covered in scheme.
- Repair monitoring time shall commence only after the vehicle is made available by customer to response team.
- Towing/ Load Transfer Assistance shall be provided at customer's cost and shall be at the sole discretion of the customer.
- Tyres, Batteries and Bulbs not to be covered.
- Accidental vehicles are not covered.
COMMERCIAL VEHICLES
